Privacy Policy
Helix Chem Lab values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access or use our website and services. By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect personal information such as your name, email address, billing and shipping details, and payment-related information when you place an order or contact us. We may also collect non-personal data, including browser type, device information, IP address, and website usage data, to improve website performance and security.
How We Use Your Information
The information we collect is used to process orders, manage payments, deliver products, provide customer support, and communicate important updates related to your purchases. We also use data to improve our services, ensure website security, comply with legal obligations, and prevent fraud.
Data Protection and Security
Helix Chem Lab implements appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse. Access to personal information is restricted to authorized personnel only and handled in accordance with applicable data protection standards.
Sharing of Information
We do not sell or rent your personal data to third parties. Your information may be shared only with trusted service providers such as payment processors, shipping partners, and IT service providers where necessary to fulfill orders and operate our website. All third parties are required to maintain confidentiality and comply with data protection laws.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality, analyze website traffic, and improve user experience. For detailed information on how cookies are used, please refer to our Cookies Policy.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.
Your Rights
Depending on your location, you may have the right to access, correct, update, or request deletion of your personal data. You may also object to or restrict certain processing activities. Requests can be submitted through our official contact channels.
Third-Party Links
Our website may contain links to third-party websites. Helix Chem Lab is not responsible for the privacy practices or content of external sites. Users are encouraged to review third-party privacy policies before providing personal information.
Policy Updates
Helix Chem Lab reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements, technology, or business operations. Any updates will be posted on this page.
Contact Information
If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact our support team using the contact details provided on our website.